SHIPPING
We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.
RETURNS
Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.
BULK DISCOUNTS
Discount prices will automatically
be reflected in the shopping cart
For same item orders:
• 5-9receive 5% off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total
Details -
• Audio codec support: aptX-HD, aptX-LL, aptX, SBC
• Bluetooth Profiles: HSP v1.2, HFP v1.7, AVRCP v1.6, A2DP v1.3.1
• Operation Range: Class 2, up to 30 ft / 10m
• Bluetooth Pairing List: Up to 8 devices
• Driver Unit: 40mm
• Speaker Impedance: 32ohms ±15%
• Frequency Response: 20Hz-20KHz
• Battery Capacity: 650 mAh
• Play Time: ≤ 24hrs (ANC OFF) ; ≤15hrs (ANC ON)
• Standby Time: around 35days ( ANC OFF)
• Product Weight: 0.23 kgs
• Ear Pads Inner Diameter / Depth: 6x4cm / 3.5cm (extra roomy design)
• Ear Pads Outer Diameter: 10.1x8cm
Products Bar Code - 6945624903044
Find the latest info we have available to get this product up and running quickly.
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Use the Avantree Audio companion app to create your personal hearing profile and discover a listening experience optimized just for you.
Personalized audio
24-bit HD Sound
No Lip-sync delay
ANC
Detachable boom mic
Charging stand
Download
Download and install the Avantree Audio app from the app store.
Pair
Pair your Aria Me headphones with your smart phone via bluetooth.
Test
Take the quick and easy hearing test through the app and create you own personal hearing profile.
Enjoy
All bluetooth audio received will be adjusted to fit your profile no matter what devices you connect.
| Active Noise Cancellation | ✔ | ✔ | ✔ |
| Personal Audio Profile Setting | ✔ | ✔ | - |
| Dual Connection w/ PC & Phone | - | - | ✔ |
| Sidetone - Hear Yourself Speak | - | - | ✔ |
| Playtime | Up to 24hr | Up to 24hr | Up to 32hr |
| Headphone Supported Codecs | aptX-HD, aptX-LL, aptX, SBC | aptX-HD, aptX-LL, aptX, SBC | aptX-HD, aptX-LL, aptX, SBC |
| Special Features | Tailored to your hearing; With charging base | Tailored to your hearing | Filter 99% environmental noise |
| Ideal For | Hearing impaired | Hearing impaired | Work from noisy environment |
Before you start, please ensure your boom microphone is NOT muted.
RED dot = muted / No RED dot = unmuted.
If the Microphone does not work well, please start with a diagnostic test with your cellphone first. If it works well with your cellphone, but not with computer, it might be a driver or settings issue. Please continue troubleshooting:
Step 1: Check if the headphone is connected via both voice and music.
Go into your Bluetooth menu and see if it shows connected both "voice" and "music", if you can not see "voice", you might not be able to use the microphone, please delete the paired history on your computer, reset the headphone and try to pair them again.
Step 2: Check your computer sound settings.
Visit your Sound Settings tab and make sure the Avantree headphone is chosen as the input and output device:
Step 3: Check the meeting Software Sound / Audio Settings.
If you're using a meeting software such as Skype or Zoom, please also check the Audio & Video Settings within the software and make sure the Microphone input device and the Speaker out device are choosen as the Avantree headphone:
Important Tip: Please make sure that you closed all other similar apps that might be using your microphone, like Face Time.
Here are some more troubleshooting steps you can try to fix the issue:
The following links can also be helpful if you have similar situation:
- The microphone stops working randomly. Please go to this link;
- The connection is not available or unstable that you hear noise or your voice is cutting out and sound quality is bad on a call, please go to this link.
If you use Avantree DG80 with Avantree Aria me, please upgrade the firmware of DG80 first to get the mic work.
Note: If you are having trouble with your Bluetooth Headphones' Microphone while connected via your Computer or Laptop's built-in Bluetooth, we recommend trying our DG10 Bluetooth Dongle. It's plug-and-play with no driver installation required, making connecting a breeze.
If problem still can not be solved, please feel free to contact our support team at support@avantree.com. We will help to fix this.
You can also choose to fill this Mic not working issue RMA form to let us help further on it if a phone call or Zoom meeting is not convenient:
RMA Verification Form - Microphone Not Working Well
Still need help? Please email us at support@avantree.com
Back to TopIf your headphone is fully charged, but it does not respond, like it will not turn off, not enter pairing mode, or it shows a solid LED light (sometimes there is no light), it might be the headphone is frozen, please troubleshoot as the following:
PLUG the USB / Type C charging cable DIRECTLY into the headphone charging port, and plug the other side of the cable to a power source for 3-5 sec and then unplug the cable. This should re-activate the headphone system and solve the problem.
If the problem still can not be fixed, please help fill in the following form so that we can help further on it:
https://avantree.com/rma-verification/headphone-solid-light-not-responding-form
If you have any more questions or need further assistance, feel free to contact us at support@avantree.com
Still need help? Please email us at support@avantree.com
Back to TopIf you've paired and connected the Aria Me with your phone but it's not connecting in the Avantree Audio app, please refer to the following guidances to solve it:
1. From your phone's Bluetooth menu - delete/forget all instances of the Aria Me;
2. On the headphones - delete all pairing history/reset to factory settings (please see: Guide - Factory Reset / Clear Pairing History);
3. Exit from and force close the Avantree Audio app;
4. Now pair and connect the Aria Me with your phone again. After connecting please relaunch the Avantree Audio app.
You should be able to connect to the Aria Me from the app now.
Still need help? Please email us at support@avantree.com
Back to TopIf you are having difficulty pairing the Aria headphones to your devices, please refer to the methods below to troubleshoot.
Step 1: Is the Aria in Pairing Mode?
It needs to be flashing RED & BLUE. If it's not, it's not in pairing mode.
Hold the power switch at the "Bluetooth" position for 3 seconds to get it into pairing mode.
If you are still unable to pair, continue to Step 2.
Step 2: Reset your device’s Bluetooth.
If the headphones are in pairing mode and you are still unable to locate them under the Bluetooth settings on your device, please try turning off your device’s Bluetooth and turning it back on. If you are still unable to pair, continue to Step 3.
Step 3: Factory Reset your headphones. Press & Hold the "+" and the "-" buttons together for 7 seconds until the LED indicator on the headphone turns PINK. It'll re-enter pairing mode right after the reset.
For any further questions or assistance, please feel free to contact us at support@avantree.com
Still need help? Please email us at support@avantree.com
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