SHIPPING
We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.
RETURNS
Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.
BULK DISCOUNTS
Discount prices will automatically
be reflected in the shopping cart
For same item orders:
• 5-9receive 5% off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total
Details -
• Transmitter Bluetooth version : v5.3
• Operating range: Up to 33ft / 10m
• Bluetooth profiles: AVRCP, A2DP
• Supported audio codecs: aptX Low Latency; aptX adaptive; AptX HD, aptX, SBC
• Rated input: DC5.0V / 500Ma-2A
• Product dimensions: 4.92 x 0.94 x 0.47 inches
• Net weight: 0.53 ounce
• Earbuds Bluetooth version: v5.2
• Frequency response: 20Hz-20KHz
• Bluetooth profiles: HSP v1.2, HFP v1.7.1, AVRCP v1.6, A2DP v1.3.1
• Supported audio codecs: aptX adaptive, aptX, AAC, SBC
• Battery life: Up to 10.5 hours for earbuds, 36 hours for charging case
• Earbud size: 0.75 x 0.87 x 0.98 inches
• Earbud weight: 0.21 ounce; 2.12 ounces (with charging case)
Find the latest info we have available to get this product up and running quickly.
Plug
Insert the transmitter into the audio out port and switch on the power.
Power
Open the earbuds case to activate them; please make sure both your earbuds and the case are sufficiently charged beforehand.
Pair
Hold the earbuds near the transmitter for 5-10 seconds. They will connect automatically, and the transmitter indicator will turn solid blue.
Play
Now you're ready to play and enjoy your in-flight entertainment with Sky Ace.
STEP 1 - Ensure that the Transmitter is powered off. (If not, the transmitter and the
earbuds will connect automatically as they’re locked together by default.)
STEP 2 - Open the charging case, put the earbuds back into the charging case, and
close the lid. Then open it again and the earbuds will go into pairing mode. The LED indicator will flash RED & BLUE alternately.
STEP 3 - Turn on your audio source's Bluetooth and select "Avantree ACE 130" from its Bluetooth menu to connect.
Still need help? Please email us at support@avantree.com
Back to TopFirst, please check if the earbuds are blocked by any debris, which is often caused by earwax. Use a suitable soft-bristled brush to gently clean any potential blockages. This is the most common reason for this issue with the earbuds.
Secondly, this may cause either by a disconnection between the Left and Right earbuds. Here's the fix:
Disconnection
First, check to see if the Left and Right earbuds are disconnected from each other. In this case, the R earbud is still connected to the device, and you can hear audio from R earbud. However, the L earbud is disconnected with the R earbud, so there's no audio from the L earbud.
We can tell if they're disconnected by looking at the LED indicators. Here's what the LEDs will look like:
R earbud - no light (When connected to your device, the LED will turn off)
L earbud - flashing blue rapidlly.
If you've confirmed that the Left and Right earbuds are disconnected from each other, here's what to do next:
Please restart the earbuds to recover their connection with your phone or other device you want to use with.
Step 1. Put both earbuds back into the charging case and close the case cover.
Step 2. Open the case and the earbuds will try to recover their connection between each other.
Step 3. They may reconnect with your device automatically. If not, please follow the 'Use with a Mobile Device' to pair them with your device again.
Note: Before you pair again, please delete or forget Avantree Ace 130 on the Bluetooth list of the device.
Step 4. If step 3 failed, please try to reset/clear the pairing history of the Avantree Ace 130 earbuds by following this link - How to factory reset / clear pairing history of Ace 130?
If this didn't fix your problem, kindly contact support@avantree.com for further help.
Still need help? Please email us at support@avantree.com
Back to TopStep 1: Download the Avantree Center APP
1.Download and install the Avantree Center APP on your phone. (right-click then select 'open in new tab')
Make sure you are installing the Avantree Center app, not the Avantree Audio app.
Step 2: Open the Avantree Center app. Click on "Pair New Headphones", then select your product.
Step 3: Follow the instructions to connect your device to the phone. Once you're in the Bluetooth settings menu, select your device name from the device list to connect.
Step 4: Once connected, press your phone's back button to return to the app's main menu (pictured). If you don't see the main menu, force quit the app and then reopen it.
Press "Audio Features" to adjust the equalizer mode of your headphones. You can customize the sound to your liking with the line, or select one of the presets at the bottom.
Press "Button Settings" to adjust what the buttons on your device do. There are a variety of functions you can use.
Step 5: Exit the App and reconnect
If you are using the headphones with your phone, you're good to go! If not, you will need to disconnect them from your phone. Go into your phone's Bluetooth settings and click on the device name to disconnect them from your phone. After that, connect the headphones to your PC, TV transmitter, or other device by following the pairing instructions for that device. The changes that you made in the app will follow to your new device. Now, you should be good to go!
Please feel free to contact support@avantree.com with any further questions about this product or the above DFU procedure.
Still need help? Please email us at support@avantree.com
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