PHA16 Product Support

TURN ON: Press and hold the volume down key for three (3) seconds and the hearing aid will turn ON with the prompt tone of “Beep-Beep-Beep”.

TURN OFF: Press and hold the volume down key for three (3) seconds and the hearing aid will turn OFF with the prompt tone of “Beep-Beep-Beep”.

For comfort, always turn off your hearing aids before you put them on.

Step 1: Choose a suitable size eartip and install it onto the device.

Step 2: Gently wrap the hearing aid over your ear until it rests securely behind your ear.

Step 3: Push the ear tube into your ear canal until snug.

Step 4: Place the Stabilization Bar in the pinna of your ear.

Hearing Aids

Left & Right Hearing Aid Markings

There is a red or blue marking on the thin tubing, which helps to distinguish between the left and right hearing aid.

Charging Case

Please follow these instructions to apply the eartips. If applied incorrectly, the eartips may remain in the ear canal when taking the hearing aids off the ear, which will cause hearing damage.

Step 1: Choose a suitable size of eartip.

Step 2: Push the ear dome rim membrane outward.

Step 3: Hold on to the end of the hearing aid and push firmly to ensure that the dome is fastened securely.

Note: After the ear dome is installed, pull the ear dome gently to check if it is securely installed and ensure that the ear will not fall off easily.

TURN ON: Press and hold the volume down key for three (3) seconds and the hearing aid will turn ON with the prompt tone of “Beep-Beep-Beep”.

TURN OFF: Press and hold the volume down key for three (3) seconds and the hearing aid will turn OFF with the prompt tone of “Beep-Beep-Beep”.

For comfort, always turn off your hearing aids before you put them on.

Step 1: Choose a suitable size eartip and install it onto the device.

Step 2: Gently wrap the hearing aid over your ear until it rests securely behind your ear.

Step 3: Push the ear tube into your ear canal until snug.

Step 4: Place the Stabilization Bar in the pinna of your ear.

Step 1: Turn off the hearing aids first by pressing and holding the volume down key for three seconds.

Step 2: Remove the stabilization bar from the pinna of your ear. Using your thumb and index finger, gently pull the ear tubing loose from your ear.

Step 3: Take the hearing aid away from your ear.

1 The hearing aid has eleven(11) volume levels.

2 Adjust the volume until it’s at a level you are comfortable with. Short press the volume button to increase or decrease the volume.

*You will hear a “Beep” when you turn the volume up or down, and when the volume reaches the maximum or minimum level, it will give out the prompt tone of “Beep-Beep-Beep”.

3 The hearing aid is designed with the memory function: The hearing aid can remember the previous volume level when turned off.

1 Your hearing aids have 4 different hearing modes / programs.

2 When the hearing aid is on, press and hold the “Volume UP” key for about three seconds to switch between the different hearing programs.

3 The hearing aid is designed with the memory function: The hearing aid can remember the previous hearing program when turned off.

Step 1: Turn off your hearing aids before charging.

Step 2: Place your hearing aids back into the correct slot of the charging case.

Make sure to push the hearing aids all the way into the slot in the charging case in order to make good contact with the charging pins. If the contact is good, the indicator lights of the charging case will light up.

Hearing aid: When the hearing aids are charging, the indicator lights on the charging case will turn orange. When the hearing aids are fully charged, they will turn green.

Charging case: To charge the charging case, use the micro USB port on the case. When the charging case is charging, the indicator light will turn orange. When the charging case is fully charged, it will turn green.

Cleaning the ear domes

1 Remove any earwax buildup using the included tool. Wipe clean with a tissue or soft cloth.

2 Please use the thin side of the cleaning brush to clean the ear dome of earwax and debris.

*Remove the ear dome from the hearing aid before cleaning and push the ear dome rim membrane inside out.

3 Wipe away any more earwax with a dry cloth and alcohol. Wait for the ear domes to dry before attaching them back to the hearing aid.

*Note: We recommend that you change the dome every three months. If the dome gets stiff, brittle, or discolored over time, that’s a sign that you need to change them.

Cleaning the cleaning tool

Use a soft cloth or tissue to wipe any moisture, perspiration, or debris from the surface of the tool.

*Note: Do not use alcohol or other cleaning solvents to clean the hook as this could damage its protective covering.

Cleaning the ear domes

1 Remove any earwax buildup using the included tool. Wipe clean with a tissue or soft cloth.

2 Please use the thin side of the cleaning brush to clean the ear dome of earwax and debris.

*Remove the ear dome from the hearing aid before cleaning and push the ear dome rim membrane inside out.

3 Wipe away any more earwax with a dry cloth and alcohol. Wait for the ear domes to dry before attaching them back to the hearing aid.

*Note: We recommend that you change the dome every three months. If the dome gets stiff, brittle, or discolored over time, that’s a sign that you need to change them.

Cleaning the cleaning tool

Use a soft cloth or tissue to wipe any moisture, perspiration, or debris from the surface of the tool.

*Note: Do not use alcohol or other cleaning solvents to clean the hook as this could damage its protective covering.

Hearing loss differs among individuals. You can either visit an audiologist for a hearing test or take one online.

The results may classify your hearing as "mild," "moderate," or "severe" based on the volume of sounds you can hear, measured in Decibels (dB).

Here's a chart of the hearing loss scale from the 2021 World Health Organization Hearing Report:

Here's which degrees of hearing loss Avantree hearing amplifiers are suitable for:

PHA15 - Mild Hearing Loss, Moderate Hearing Loss.

PHA16 - Mild Hearing Loss, Moderate Hearing Loss.

Hearing loss differs among individuals. You can either visit an audiologist for a hearing test or take one online.

The results may classify your hearing as "mild," "moderate," or "severe" based on the volume of sounds you can hear, measured in Decibels (dB).

Here's a chart of the hearing loss scale from the 2021 World Health Organization Hearing Report:

Here's which degrees of hearing loss Avantree hearing amplifiers are suitable for:

PHA15 - Mild Hearing Loss, Moderate Hearing Loss.

PHA16 - Mild Hearing Loss, Moderate Hearing Loss.