Add More Ensemble Pro Headphones
- Turn them on near the transmitter.
- Wait for solid orange.
Transmitter
Headphones
Optical · AUXMulti-headphone · up to 35 hours
Set up with the transmitter
Step 1
Power on the transmitter
- Connect the included USB cable.Plug USB into the TV and USB-C into the transmitter.
- Slide ON/OFF to ON.
✓
Ready: the transmitter power light is on.
No light? Reseat both ends of the USB cable. If your TV USB port has no power, use a working 5 V USB power source.
Step 2
Find your TV audio OUT
Check the labels beside the ports, then choose the first match below.
Not sure? Take a photo of your TV ports.Get help →
Connect the audio cable
Choose Optical or AUX in Step 2 to see the connection steps.
- Remove the clear caps from both square ends.
- TV: plug into OPTICAL / DIGITAL AUDIO OUT.
- Transmitter: plug into OPT IN, then select OPT.
✓
Ready: both square plugs are fully inserted.
- TV: plug into HEADPHONES / AUDIO OUT.
- Transmitter: plug into AUX IN, then select AUX.
✓
Ready: both plugs are fully inserted.
Step 3
Set TV audio
TVUse your TV remote.
Open Settings → Sound
- Sound OutputOptical / External Speaker / Audio System
- Digital Audio FormatPCM or Stereo
- TestPlay a program with speaking voices.
Optical audio format
✓SET TOPCM or Stereo
×DO NOT USEDolby, DTS, Auto, or BitstreamThese may produce silence.
Want sound from the TV speakers too?Your TV must support simultaneous audio.See TV speaker + headphones steps →
Find PCM steps for your TV brand
Open Settings → Sound
Sound OutputHeadphones or Audio Out
✓
Ready: raise the TV volume to a normal level.
Step 4
Turn on and listen
Keep the headphones near the transmitter.
✓
Success: solid orange light + TV sound.
Finish setup
- Slide the headphone power switch to ON.
- Wait for a solid orange light.
- Put on the headphones and listen to the TV.
Red + blue flashing? Double-press ⏯, then hold it for 3 seconds. Wait for solid orange.
Adjust volume in this order
-
TV and transmitter
- Using AUX? Raise the TV/source volume first.
- Need more volume? Switch Volume Boost to ON (+6 dB).
-
Headphones
- Set volume: raise it slowly.
- Dialogue unclear? Try the Voice Clear EQ setting.
Use with a Phone or PC
Connect the headphones directly by Bluetooth.
- Turn off the transmitter
-
Start pairing
Hold Pair with Phone for 3 seconds. The LED flashes red and blue.
-
Open Bluetooth settings
On your phone or PC, turn on Bluetooth.
-
Select Ensemble Pro
Solid blue means connected.
Add More Headphones
Share TV sound via Auracast.
Add another Auracast device
Avantree device
Turn it on near the transmitter.
Other brand
Use its app to join Ensemble Pro.
Bluetooth-only headphones won't work.
Charge the headphones
Use the powered dock or a USB-C cable.
Full charge: about 2 hours.
Playtime: up to 35 hours.
- Headband: retract it before placing the headphones on the dock.
- Base: align the headphones with the charging pins.
- USB-C: use a 5 V, 1–2.4 A power source.
- Light: solid red = charging; off = full.
Not charging? Reseat the headphones or USB-C cable. Check the power source.
Fix a problem
Each fix states the action, expected result, and next step.
⌁Headphones won't join the transmitter
- Confirm the transmitter is on and playing TV audio.
- Keep the headphones close to the transmitter and at least 2 m from Wi-Fi routers or microwaves.
- Double-press ⏯ if the LED is red + blue, then hold ⏯ for 3 seconds until it flashes orange.
- Wait for solid orange.
Expected: solid orange and TV sound. If it still fails, hold + and − together for 5 seconds to reset the headphones, then search again.
🔇Joined, but no TV sound
- Check the cable: use a TV audio OUT port and match the transmitter selector to OPT or AUX.
- Check the transmitter: a solid Audio Signal light means usable TV audio is arriving. If it blinks, correct the cable or TV settings first.
- Check the TV: for Optical choose Optical/External Speaker and set Digital Audio Format to PCM; for AUX choose Headphones and raise TV volume.
- Check volume: raise the TV volume for AUX, then raise the headphone volume and try the Voice Clear EQ setting.
- Restart: turn the transmitter OFF, then ON.
Expected: the Audio Signal light is solid and spoken dialogue plays. Still silent? Reopen Step 2 and follow the matching connection path from the beginning.
⚡No light on transmitter
- Reconnect USB-C at both ends.
- Try a known-working 5 V USB adapter.
- Slide the transmitter switch to OFF, then ON.
If there is still no light, submit a support ticket with a photo of the power connection.
🔋Headphones will not charge
- Confirm the dock has power.
- Align the charging contacts and look for solid red.
- Try USB-C charging directly.
- Allow about 2.5 hours.