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Crescendo Me · 7100

Personalized TV sound, tuned for each ear.

Connect the transmitter to your TV, set the TV to PCM, then create an optional left-and-right personalized hearing profile in the Avantree app.

Start SetupFix a problem
Crescendo Me headphones with transmitter and charging dock

Start setup

How do you want to connect?

Choose the option that works best for you.

★ We recommend the Crescendo Me kit for the best experience.

Fix a problem

Match what you see.

Each fix includes the expected result and a recovery path.

Transmitter has no lights
  1. Use the included USB-C cable and 5 V / 1 A adapter.
  2. Plug the adapter into a wall outlet and slide the transmitter to ON.
  3. Reseat both cable ends; then try another known-working outlet.

Expected: transmitter indicators light. If still dark, submit a ticket and include a photo of the power connection.

Headphones say connected, but no TV sound
  1. Start active TV playback.
  2. Match SELECT INPUT to the connected cable.
  3. Choose that audio output on the TV.
  4. Set digital audio to PCM; disable eARC for HDMI ARC.
  5. For AUX, raise the TV headphone volume.

Expected: transmitter audio-valid light is solid white and TV audio plays. Open full no-sound guide →

Optical port is already used by a soundbar
  1. TV Optical Out → transmitter OPT 1.
  2. Transmitter OPT 2 → soundbar Optical In.
  3. Set SELECT INPUT to OPT/AUX and the TV format to PCM.

Expected: both headphones and soundbar play stereo audio.

TV has HDMI, but not HDMI ARC

A regular HDMI input cannot send TV audio to the transmitter. Use Optical or AUX. HDMI ARC passthrough works only with ARC; eARC is not supported.

Expected: sound after switching to a supported TV output and matching transmitter input.

Headphones will not connect to the base
  1. Confirm the transmitter is powered on.
  2. Move the headphone switch to Base, not Bluetooth.
  3. Keep the headphones close to the base and power-cycle both devices.

Expected: headphone LED changes to solid blue.

Personalized Hearing Profile

Tune the left and right ears separately.

Watch the quick example, then follow four short steps. The hearing test takes about 3 minutes.

Watch first: create your hearing profile

Then follow these four steps

  1. Download the Avantree app

    Choose the store for your phone.

    iPhone / iPad ↗Android ↗
  2. Pair the headphones with your phone

    Set the headphones to Bluetooth. In your phone’s Bluetooth list, tap Avantree Crescendo Me.

    Look for: flashing red + blue before pairing, then solid blue.

  3. Add Crescendo Me in the app

    Open the black Avantree app. Tap Activated Bluetooth device found → Crescendo Me → Connect.

  4. Start the hearing test

    Tap Crescendo Me → Custom Hearing. Follow the prompts for your left ear, then your right ear.

✓
Done: your profile is saved to the headphones and stays active after setup.

Daily use

Personalized sound, controls, charging, and expansion.

Choose a listening mode

Press EQ: Balanced ↔ Voice Clear.

Charge the headphones

Use the powered dock or USB-C. Solid red means charging; the light turns off when full (about 2.5 hours).

Watch: charge the headphones

Use headphones with PC / Phone

  1. Move the headphone switch to Bluetooth.
  2. Check that the LED flashes red + blue. If it does not, hold ⏯ for 3 seconds.
  3. On your PC or phone, turn on Bluetooth and select Crescendo Me.
✓
Connected: the LED turns solid blue.
Watch: pair with a PC or phone

Add More Headphones

The Crescendo transmitter supports unlimited receivers. Add more headphones for family or group listening.

  • Eon Me — personalize sound with a Hearing Profile.
  • Eon 3D — enjoy immersive 3D surround sound.

Open the Add More Headphones Guide →

Reference

Connections, lights, and official help.

Quick reference

TV inputs
HDMI ARC, Optical, AUX
Power
5 V / 1 A via USB-C
Solid blue
Headphones connected
Red + blue
Bluetooth pairing
Solid red
Charging
Battery
Up to 60 h; about 2.5 h charge

STILL NEED HELP?

Get the right help for Crescendo Me.

Choose Crescendo Me / 7100 and include the TV model, cable type, selector position, LED states, and clear photos of the TV and transmitter ports.

RECOMMENDEDSubmit a Crescendo Me support ticketAdd photos or screenshots so the team can see the exact wiring and TV settings.Start support request →

DON'T WANT TO SUBMIT A TICKET?

Talk to a real support agent.

Email: support@avantree.comUS phone: 800 232 2078

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