Turn the base OFF
Base light: off
TV→
Ensemble base→
Headphones
Ensemble base→
HeadphonesUse the included Ensemble base. Your headphones are pre-paired.
Pre-pairedLow delay
Step 1 of 4 · Cable
Connect your TV
Find an audio OUT port on your TV. Choose one cable below.
Not sure? Take a photo of your TV ports.
Contact Support →Connect the Optical cable
Watch: Optical connection
- Remove the clear caps from both square ends.
- TV: plug into OPTICAL / DIGITAL AUDIO OUT.
- Base: plug into OPTICAL.
✓
Ready
both square plugs are fully inserted.
Next: power on the devices →
Connect the 3.5 mm AUX cable
Watch: 3.5 mm AUX connection
- TV: plug into HEADPHONES / AUDIO OUT.
- Base: plug into AUX.
TV
HEADPHONES / AUDIO OUT→ENSEMBLE BASE
AUX
HEADPHONES / AUDIO OUT→ENSEMBLE BASE
AUX
✓
Ready
both plugs are fully inserted.
Next: power on the devices →
Step 2 of 4 · Power
Power on the base and headphones
Watch: power on and connect
- Connect the supplied USB power cable to the base and a working 5 V USB power source.
- Turn on the base and headphones. Keep them close together.
Wait until the lights on both the base and headphones are solid blue.
Connected? Set the TV audio next →
Otherwise, no sound.
First use or headphones will not turn on?
Watch: charge the headphones
Place the headphones on the charging contacts. Once the headphones can turn on, continue setup. A full charge takes about 2 hours; you do not need to wait for a full charge.
No light?
Reseat both USB cable ends. Try another working 5 V USB power source. If using TV USB, keep the TV on.
Not connected? See pairing steps →
Next: set the TV sound →Step 3 of 4 · TV sound
Set TV audio
Use your TV remote.
Choose your cable first
Select Optical or AUX in Step 1 to see the matching TV settings.
Select Optical or AUX in Step 1 to see the matching TV settings.
Use your TV remote.
- Open Settings → Sound / Audio
- Choose how you want to listen
- Headphones only:
Set Sound Output to Optical. - TV speakers + headphones:
See how to play through both →
- Headphones only:
- Set Digital Audio Format to
✓PCM or Stereo
See how to set PCM
Why PCM? PCM is an audio format the transmitter supports.
Choose your TV brand:
×Avoid Dolby, DTS, Auto or Bitstream.These may cause silence.
Open Settings → Sound
Sound OutputHeadphones or Audio Out
Want sound from the TV speakers too?Your TV must support simultaneous audio.See TV speaker + headphones steps →
Step 4 of 4 · Listen
Listen to your TV
After completing the TV sound settings:
- Play a TV program with speaking voices.
- Put on the headphones. Press + or − on the right earcup to adjust volume.
- Check that you hear the TV through the headphones.
Success: solid blue connection light + TV sound through the headphones.
TV Bluetooth · Higher delay
Pair directly with your TV
Audio behind the picture? Use the recommended base setup.
Find the controls
Right earcup: ON/OFF · ▶⏸ · LEDBase: ON/OFF
See buttons and lights →Start pairing
Turn headphones ON. Hold ▶⏸ for 5 seconds.LED: red + blue flashing
Select Ensemble
TV Bluetooth audio list → Ensemble.
Play TV
LED: solid blue
Success: solid blue + TV sound
No TV Bluetooth?
After setup
Adjust volume & sound
Start with the headphone controls.
Set headphone volume
Press + or − on the right earcup.
Adjust the TV if needed
Optical: TV volume may be fixed.
AUX: use the TV remote.
Make speech clearer
Press and hold ▶⏸ and + together.
Clear Voice: clearer speech
Balanced: natural sound
Optional setup
Add a second headphone
Most Bluetooth headphones are supported. For low delay, we recommend the matching AS50Q headphones →
- Turn on the Ensemble kit.Wait for the base and first headphones to show solid blue.
- Put the new headphones in pairing mode.Turn on the AS50Q. Hold ▶⏸ for 5 seconds, until its light flashes red and blue.
- Pair the base.Hold the base pair button ↻ for 5 seconds. Keep both devices close.
Connected: the base and new headphones turn solid blue.
Next time: turn on the base and first headphones first. Then turn on the second pair.
Daily use
Charge the headphones
Use the powered base or USB-C.
Watch: charge the headphones
Full charge: about 2 hours.
- Base: align the headphones with the charging pins.
- USB-C: use a 5 V, 1–2.4 A power source.
- Light: solid red = charging; off = full.
Not charging? Reseat the headphones or USB-C cable. Check the power source.
Fix a Problem
Video guide
Setup video
One video shows the complete Ensemble setup.
Watch on YouTube →