Open My Starkey
Open My Starkey version 6.0.0 or later on your phone.
STARKEY HEARING AIDS · AURACAST GUIDE
Listen to Auracast broadcasts.
Choose your Starkey hearing aid first. We’ll show the right way to join nearby Auracast audio.
Edge AIOmega AI
Start with your exact model. Auracast setup differs by hearing aid and phone support.
CHOOSE YOUR PATH
How will you listen?
Select a setup path to see only the instructions that apply to you.
METHOD 1
Using My Starkey app
My Starkey app version 6.0.0 or later is required.
Open Stream options
Tap Stream options on the Home screen.
Open Auracast broadcasts
Tap Auracast broadcasts.
Select the broadcast
Choose the broadcast you want. Once joined, you will hear its audio.
Adjust streaming volume
Set the stream to a comfortable level.
Lower or mute the Hearing Aid Mic volume for clearer broadcast audio.
METHOD 2
Use an Auracast receiver
For Starkey hearing aids that cannot join an Auracast broadcast directly.
RECOMMENDED RECEIVER
AuraClip
Use AuraClip to receive the Auracast broadcast, then listen through one of these outputs:
- Wired headphones
- A T-coil neck loop with compatible T-coil hearing aids
METHOD 3
Use Auracast headphones
A simple listening option when direct hearing-aid connection is unavailable.
ALTERNATIVE LISTENING
Wear over or without hearing aids
Wear comfortable over-ear Auracast headphones around your hearing aids, or use the headphones without hearing aids.
Example: Aria Aura.
QUICK FIXES
If you cannot hear the broadcast
1No sound
Confirm Audikast 4 is on the upper hearing-aid broadcast, move closer, rescan in the app and raise streaming volume.
2Not hearing clearly
Raise the broadcast stream and lower the surroundings or hearing-aid microphone level when that control is available.
3Hearing echo or delay
Mute the TV speaker or use one listening path at a time. Two audio paths can reach you at slightly different times.
Content transcribed from the Starkey source guide. Model, app and phone support can change; confirm the exact hearing-aid model and current manufacturer software before setup.