INTERACTIVE USER GUIDE
Relay Setup Guide
Four steps. One clear result.
Relay sends 3.5 mm audio to your headphones. Pair them to Relay—not your phone.
Keep both within 3 ft / 1 m while pairing.
HEADPHONES
Put your headphones in pairing mode
Turning them on is not enough.- Turn off nearby Bluetooth.
- Put your headphones in Bluetooth pairing mode.
- Wait for a pairing light or prompt.
DONEYour headphones are searching.
IF NOTOpen the brand help below.
Headphone pairing helpChoose brand
AirPods
- AirPods 1-3 and AirPods Pro 1-2: keep them in the case, open the lid, then hold the rear setup button for about 5 seconds.
- AirPods 4 and AirPods Pro 3: keep them in the case, open the lid, then double-tap the front of the case.
- Ready when the case light flashes white.
AirPods Max
- Hold the listening mode button for about 5 seconds.
- Ready when the status light flashes white.
Bose
- Controls vary by model. Follow the model's Bluetooth pairing steps until the light flashes blue or a voice says it is ready to connect.
Beats
- Controls vary by model. Follow the model's Bluetooth pairing steps until its indicator flashes.
Sony
- Controls vary by model. Follow the model's Bluetooth pairing steps until the light flashes blue or you hear a pairing prompt.
Samsung
- For Galaxy Buds, put both buds in the case, close it for 5-6 seconds, then open it. Follow the model guide if they do not enter pairing mode.
JBL
- Controls vary by model. Follow the model's Bluetooth pairing steps until the indicator flashes blue.
Sennheiser
- Controls vary by model. Follow the model's official Bluetooth pairing instructions and wait for its pairing indicator or voice prompt.
Other
- Check the headphone manual for Bluetooth pairing mode. Do not stop after only turning the headphones on.
RELAY
Put Relay in pairing mode
- Slide Relay’s power to ON.
DONERelay is searching.
IF NOTOnly blue? Hold MFB until the light flashes red + blue.

CONNECT
Let them connect
- Keep both devices within 3 ft / 1 m.
- Wait for the Relay light to change.
DONESolid blue means your headphones are connected.
IF NOTStill red + blue? Repeat Step 1.
PLAY
Plug in and play
- Plug Relay into a 3.5 mm AUDIO OUT.
- Start the audio.
- Raise all three volumes slowly.
Important: Use AUDIO OUT, not AUDIO IN.
DONESolid blue + sound.
QUICK HELP
Fix the four common problems
01No connectionLight never turns solid blue
- Turn off Bluetooth on nearby phones, tablets, and computers.
- Put the headphones in pairing mode again.
- Hold Relay's MFB until red and blue flash alternately, then keep both devices close.
DONEThe Relay light turns solid blue.
02Connected but no soundSolid blue, silent headphones
- Push the plug fully into a 3.5 mm AUDIO OUT or headphone jack.
- Start audio and raise the source or airplane screen volume.
- Raise Relay with its + button, then raise the headphone volume.
DONESound plays through the connected headphones.
03Add second headphonesKeep the first pair connected
- Keep the first headphones connected and confirm their Relay indicator is solid blue.
- Hold Relay's MFB until the second indicator flashes red and blue.
- Put the second headphones in pairing mode and keep them close to Relay.
- Wait until both Relay headphone indicators are solid blue.
DONEBoth Relay headphone indicators are solid blue.
For the most stable dual connection, use two over-ear headphones or two identical earbud sets.
04Clear pairing historyRemove old saved connections
- Turn on Relay.
- Hold the + and - buttons together for 6 seconds.
- Wait for the red and blue lights to stay on together for 3 seconds.
- Pair the headphones with Relay again from Step 1.
DONERelay's saved Bluetooth pairing history is cleared and the headphones can be paired again.