Open the Jabra Enhance Pro app
Pair your hearing aids with your phone, then open the app. Stay on the main screen showing “All-Around,” the volume slider and Sound Equalizer.
JABRA HEARING AIDS · AURACAST GUIDE
Listen to Auracast broadcasts.
Choose your Jabra hearing aid first. We’ll show the right way to join nearby Auracast audio.
Enhance Pro 20 · firmware ≥ v10.62
Enhance Pro 30
Enhance Select 700
Enhance Select 500
Start with your exact model. Auracast setup differs by hearing aid and phone support.
MATCH YOUR HEARING AID
Choose your Jabra hearing aid model
Find your exact model below. Selecting the right card shows only the setup steps that apply to your hearing aids.
Model not listed?Choose Model not listed above to listen with a receiver or headphones.
SETUP PATH
Using the Jabra app
For supported Auracast Jabra hearing aids.
Wait for the broadcast
When an Auracast broadcast is nearby, the app may show a streaming or connection option, or detect nearby audio automatically. Wait a few seconds.
Look for the streaming option
The wording varies by app version. Look for:
- Streaming
- Audio
- Broadcast
- A connection icon
It may appear near the bottom, in the top icons or as a pop-up.
Select a broadcast
Choose the broadcast you want to hear. Once joined, the broadcast audio will play through your hearing aids.
Adjust the broadcast volume
Set the stream to a comfortable level.
Lower or mute Surroundings volume for clearer broadcast audio.
SETUP PATH
Join with Auracast Assistant
For Jabra Enhance Select 500 and other compatible setups.
Use a phone with Auracast Assistant support
Find a phone with Auracast Assistant supportCheck the official Bluetooth Auracast product directory.- Pair your hearing aids with the supported phone via Bluetooth.
- Turn on LE Audio on the phone, tap Listen to Auracast broadcast, then choose the broadcast.
- For a secured broadcast, enter the broadcast passcode.
Phone examples
Samsung S23+
Google Pixel 8 / 9
Samsung S23+
Google Pixel 8 / 9
SETUP PATH
Use a receiver or headphones
For hearing aids that cannot join an Auracast broadcast directly.
RECOMMENDED RECEIVER
AuraClip
Connect wired headphones, or use a T-coil neck loop with compatible T-coil hearing aids.
View AuraClip →AURACAST HEADPHONES
Wear over or without hearing aids
You can wear Auracast headphones over your hearing aids, or use them without hearing aids. Example: Aria Aura.
View Aria Aura →TROUBLESHOOTING
Common issues
These are the three issue areas called out in the source guide.
01No sound
Open the source FAQ for model-specific checks and support.
02Not hearing clearly
Adjust broadcast volume and lower or mute Surroundings volume in the Jabra app.
03Hearing echo or delay
Open the source FAQ for model-specific checks and support.
STILL NEED HELP?
Get the right help for Jabra hearing aids.
For the fastest answer, start with a product-specific support ticket. Include your Jabra model, phone model, the broadcast name, and what you see in the app.
Submit a Jabra hearing aid support ticket
The form accepts photos or screenshots and helps the support team identify the correct setup path.
Start support request →DON'T WANT TO SUBMIT A TICKET?
Talk to a real support agent.
REFERENCE
Models and source guide
This guide covers Enhance Pro 20 (firmware v10.62 or later), Enhance Pro 30, Enhance Select 700, and Enhance Select 500. For model-specific updates, use the official source guide and FAQ.