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Interactive user guide

Jabra Hearing Aids Setup Guide

Listen to Auracast directly, or use a receiver.

Step 1 · Choose your setup

Find your way to listen

Select your Jabra model below. If it isn’t listed, choose an option that matches your hearing aids.

You can hear music from your phone through your hearing aids You can switch your hearing aids to “T” or “MT”
Not sure about T or MT?

Look for a T or MT setting in your hearing aid app or paperwork. If you cannot find one, ask your hearing care professional.

Jabra Enhance Pro app icon

SETUP PATH

Using the Jabra Enhance Pro app

For supported Auracast Jabra hearing aids.

1

Open the Jabra Enhance Pro app

Pair your hearing aids with your phone, then open the app. Stay on the main screen showing “All-Around,” the volume slider and Sound Equalizer.

Jabra Enhance Pro app icon
2

Wait for the broadcast

When an Auracast broadcast is nearby, the app may show a streaming or connection option, or detect nearby audio automatically. Wait a few seconds.

3

Look for the streaming option

The wording varies by app version. Look for:

  • Streaming
  • Audio
  • Broadcast
  • A connection icon
It may appear near the bottom, in the top icons or as a pop-up.
Jabra app showing available streams
4

Select a broadcast

Choose the broadcast you want to hear. Once joined, the broadcast audio will play through your hearing aids.

Broadcast selected in the Jabra app
5

Adjust the broadcast volume

Set the stream to a comfortable level.

Lower or mute Surroundings volume for clearer broadcast audio.
Jabra app broadcast and surroundings volume controls

Other ways to listen

Choose the receiver that matches your hearing aids.

You can hear music from your phone through your hearing aidsUse Aura C

Aura C receiver plugs into a USB-C phone

Aura C phone hearing aids

  1. Plug Aura C into a compatible USB-C phone.
  2. The phone sends the broadcast to hearing aids already connected by Bluetooth, MFi, or ASHA.

Aura C does not pair directly with hearing aids.

Set up Aura C →

You can switch your hearing aids to “T” or “MT”Use AuraCoil or AuraClip

Switch to T or MT. The neckloop sends the broadcast to your hearing aids.

TROUBLESHOOTING

Common issues

These are the three issue areas called out in the source guide.

01No sound

Open the source FAQ for model-specific checks and support.

02Not hearing clearly

Adjust broadcast volume and lower or mute Surroundings volume in the Jabra app.

03Hearing echo or delay

Open the source FAQ for model-specific checks and support.