→
Transmitter
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Headphones
Use the included HT5009 Plus transmitter. Your headphones are already paired .
Use TV Bluetooth instead →TV must support Bluetooth audio. Higher delay.
Pre-paired
Low delay
1 Cable 2 Power 3 TV sound 4 Listen
Connect the Optical cable
Remove the clear protective caps from both square ends.
TV: plug one end into OPTICAL / DIGITAL AUDIO OUT.
Transmitter: plug the other end into the purple OPTICAL port labeled TX Input / From TV.
Push both square plugs in fully.
✓ Ready: TV OPTICAL OUT → HT5009 Plus OPTICAL TX INPUT.
Next: power on the devices →
Connect the 3.5 mm AUX cable
TV: plug one end into HEADPHONES / AUDIO OUT.
Transmitter: plug the other end into the blue AUX port labeled TX Input / From TV.
Push both round plugs in fully.
✓ Ready: TV HEADPHONES / AUDIO OUT → HT5009 Plus AUX TX INPUT.
Next: power on the devices →
Connect through HAX06
Connect the TV HDMI ARC / eARC port to HAX06.
Connect HAX06 OPTICAL OUT to the purple OPTICAL port labeled TX Input / From TV.
Turn off eARC if enabled, then set the TV audio format to PCM.
✓ Ready: TV HDMI ARC → HAX06 → HT5009 Plus OPTICAL TX INPUT.
Next: power on the devices →
Not sure which port? Send support a photo of your TV ports →
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Step 2 of 4 · Power
Power on the transmitter and headphones
Connect the supplied USB-C power cable to the transmitter.
Connect the other end to a working 5 V USB power source.
Slide the transmitter to ON. Check that its light turns on.
Take the headphones off the dock. Slide the headphone PAIR / ON / OFF switch to ON . Keep both devices close. Wait for the headphone light to turn solid blue and Headphones 1 on the transmitter to turn solid white .
✓ Connected: headphone light solid blue; Headphones 1 light solid white. Next, set the TV sound.
First use or headphones will not turn on? Charge using USB-C or the powered dock until the headphones can turn on. A full charge takes about 3.5 hours by USB-C or 5.5 hours on the dock. You do not need to wait for a full charge to continue.
The charging dock needs its own USB-C power cable.
Won’t turn on after charging? Move the power switch to OFF , then back to ON . Find the power switch →
No light on the transmitter? Reseat both USB cable ends. Try another working 5 V USB power source. Check that the transmitter switch is at ON.
Not connected? Open reconnect steps →
Next: set the TV sound →
Choose your cable in Step 1 to see the matching TV settings. Choose Optical, AUX or HDMI ARC →
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Step 3 of 4 · TV sound
Optical TV settings
Open Settings → Sound / Audio Choose how you want to listen Set Digital Audio Format to ✓ PCM or Stereo
See how to set PCM
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Step 3 of 4 · TV sound
AUX TV settings
TV Use your TV remote.
Open Settings → Sound Sound Output Headphones or Audio Out
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Step 3 of 4 · TV sound
Set TV audio for HDMI ARC
Set Sound Output to HDMI ARC, Receiver, or Audio System.
Turn eARC OFF if there is no sound.
Set Digital Audio Format to PCM or Stereo.
✓ PCM or Stereo
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Step 4 of 4 · Listen
Listen to your TV
Play a TV program with speaking voices. Put on the headphones. Press + or − to adjust the volume. Check that you hear TV sound through the headphones.
✓ Success: you hear TV sound. The headphones show solid blue and Headphones 1 on the transmitter shows solid white.
Setup complete. See everyday controls and charging below.
← Use the transmitter instead
TV Bluetooth · Higher delay
Pair directly with your TV
Use this only if your TV supports Bluetooth audio. If voices are behind the picture, use the recommended transmitter setup.
1 Turn off the transmitter This stops the headphones from reconnecting to it.
2 Start pairing Slide the headphone switch to ON.PAIR ON OFF No red + blue flash? Slide and hold the same switch at PAIR for 3 seconds, then release.
3 Select AS19 Open the TV Bluetooth audio list and select AS19.
4 Play TV sound Wait for solid blue, then play TV sound and adjust the volume.
✓ Success: solid blue light + TV sound. The HT5009 Plus transmitter is not carrying audio in this mode.
No TV Bluetooth audio? Choose “Use the HT5009 Plus kit” above and connect the transmitter with Optical or AUX.
After setup
Power, volume & charging
Turn on or off
Use the headphone slider labeled PAIR / ON / OFF .
On: slide the switch to ON .
Off: slide it to OFF .
Adjust volume & speech
Start at a low level and increase gradually.
Press + or − on the headphones.
If using AUX, also raise the TV volume.
If Optical volume is low, slide OPT Volume on the transmitter to Boost.
Use the sound-mode button to try Clear Voice.
Charge the headphones
Use the powered dock or plug USB-C directly into the headphones.
3.5 h USB-C
5.5 h Charging dock
Charging: solid red.
Full: light off.
Dock not charging? Realign the headphones with the charging pins.
After charging: take the headphones off the dock. If they stay off, slide OFF → ON .
Do they switch on automatically?
Charging and automatic restart behavior can vary by headphone version. Earlier units may switch off during charging and need an OFF → ON restart.
If yours stay off, use the restart above. Then check for a solid blue headphone light and TV sound.
Need the behavior for your unit? Send support the headphone model and batch code, if shown on its label.
Optional
Use a soundbar too
First make sure TV sound is playing in the headphones.
Connect the soundbar
Use an extra cable. Match your TV connection: Optical or AUX .
From: BYPASS OUTPUT / TO SPEAKERTo: Soundbar input
Select the soundbar input
Select Optical or AUX on the soundbar.
Then adjust the soundbar volume.
Soundbar and headphones together
TV Optical OUT connects to the HT5009 Plus Optical input. The Optical bypass output connects to the soundbar, while the headphones connect wirelessly.
TV Audio OUT
Optical IN
Optical OUT
Soundbar
Headphones Bluetooth
Optical example · AUX works the same way
✓ Done: the soundbar and headphones play together.
Using HDMI ARC? Bypass works only with Optical or AUX. Use HAX06 for HDMI ARC.
Open the complete soundbar guide →
Fix a problem
01 No sound
Confirm the Headphone 1 light is solid white. Green-and-white flashing means the headphones are not connected. A flashing white OPT or AUX light means the TV is not sending an audio signal. Reseat the cable and confirm the matching TV audio output. For Optical, select PCM or Stereo. For AUX, raise the TV output volume. Open the no-sound FAQ →
02 Not connected
After charging, the headphones may still be off even if the slider is at ON.
Take the headphones off the powered dock. Slide the headphone switch to OFF , then ON . Turn on the transmitter. Keep the headphones close and wait 5–10 seconds. Still not connected? Press Headphones 1 on the transmitter once.
Connected: headphone light solid blue; transmitter Headphones 1 light solid white. Play TV sound to check.
Still not connected? Open the reconnect guide →
03 Headphones not charging
Confirm the charging dock has its own USB-C power connection. Place the headphones squarely on the charging contacts. Wipe the contacts gently with a clean, dry cloth and reseat them. Allow about 3.5 hours by USB-C or 5.5 hours on the dock. Open the charging FAQ →
More quick fixes →