EN

EON ME · AS100-Me

Clear sound, tuned for each ear.

Connect to your TV, phone, or Crescendo transmitter.Then create a personalized hearing profile in the Avantree app.

Start SetupFix a problem
Eon Me Bluetooth headphones with personalized hearing profile and charging dockBluetooth + Base mode

SETUP

What are you connecting to?

BLUETOOTH TV

Pair Eon Me directly with your TV.

Put Eon Me in Bluetooth mode.Slide the switch to Bluetooth.You should see: red and blue flashing.Not flashing? Hold Play/Pause for 3 seconds.

Open the TV's Bluetooth menu.Go to Settings → Sound or Audio → Bluetooth.Start a device scan.Open the TV Bluetooth settings guide →

Select “Eon Me.”Keep the headphones within 1 m / 3 ft of the TV.Connected: the LED turns solid blue.

Success: TV sound plays through Eon Me.
TV cannot find Eon Me? Turn off Bluetooth on nearby phones, confirm red-and-blue flashing, restart the TV scan, and select Eon Me—not the charging base.

NON-BLUETOOTH TV

Use Eon Me with a Crescendo transmitter.

Charging base ≠ transmitter
  • Included charging base: charges Eon Me only. It does not send TV audio.
  • Base mode: requires a compatible Crescendo transmitter, sold separately.

Make sure the transmitter is sending TV audio.The Crescendo transmitter must be connected to your TV and broadcasting its sound.Keep Eon Me close to the transmitter.Open the Crescendo 3D TV connection guide →

Switch Eon Me to Base.Slide the mode switch to Base.

Start pairing.Hold Play/Pause for 3 seconds.Pairing: red and blue flashing.Connected: solid blue.

Success: you hear the TV through Eon Me.
Does your base look different? Read the label. If it is only the Eon Me charging base, it cannot transmit sound; connect directly by TV Bluetooth or add the Crescendo transmitter.
View the compatible transmitter →

PHONE OR COMPUTER

Pair Eon Me through Bluetooth settings.

Put Eon Me in Bluetooth mode.Slide the switch to Bluetooth.You should see: red and blue flashing.Not flashing? Hold Play/Pause for 3 seconds.

Select Eon Me.Open Bluetooth settings on your phone or computer.Choose Eon Me.

Play audio.Choose Eon Me as the audio output.Connected: the LED is solid blue.

Success: audio plays through Eon Me.
Before returning to the TV: disconnect Eon Me from the phone or temporarily turn off the phone's Bluetooth so it cannot reconnect first.

PERSONALIZED HEARING PROFILE

Tune the left and right ears separately.

Watch the quick example, then follow four short steps. The hearing test takes about 3 minutes.

Watch first: create your hearing profile
  1. Download the Avantree app

    Choose the store for your phone.

    iPhone / iPad ↗Android ↗
  2. Pair the headphones with your phone

    Set the headphones to Bluetooth. In your phone’s Bluetooth list, tap Eon Me.

    Look for: flashing red + blue before pairing, then solid blue.

  3. Add Eon Me in the app

    Open the black Avantree app. Tap Activated Bluetooth device found → Eon Me → Connect.

  4. Start the hearing test

    Tap Eon Me → Custom Hearing. Follow the prompts for your left ear, then your right ear.

✓
Done: your profile is saved to the headphones and stays active after setup.

AFTER SETUP

Choose your sound, then charge.

Choose a listening mode

Press the EQ button once to switch between:

  • Balanced → Natural sound
  • Voice Clear → Clearer TV dialogue

Personalized profile: use the Avantree app section above to tune the left and right ears separately.

Fine-tune bass, mids, and treble in the app →

Charge the headphones

Use the included charging base or USB-C with a 5 V, 1–2.4 A power supply.

  • Charging: solid red
  • Fully charged: LED off
  • Charge time: about 2.5 hours
  • Operating time: up to 60 hours with ANC off; up to 45 hours with ANC on

Charge on the base or directly by USB-C.

FIX A PROBLEM

Start with what you see.

Each fix identifies the state, the action, the expected result, and the next support path.

My TV cannot find Eon Me

Recognize: Eon Me does not appear in the TV's Bluetooth device list.

  1. Confirm the switch is on Bluetooth—not Base.
  2. Hold Play/Pause for 3 seconds until the LED flashes red and blue.
  3. Turn off Bluetooth on nearby phones and move within 1 m / 3 ft of the TV.
  4. Restart the TV's Bluetooth scan.

Expected: Eon Me appears and the LED becomes solid blue after selection.

If the TV has no Bluetooth audio menu, use a compatible transmitter or contact support.

Eon Me connects, but there is no TV sound

Recognize: the LED is solid blue but sound stays on the TV speakers.

  1. Open the TV's Sound Output menu and choose Bluetooth headphones / Eon Me.
  2. Raise both TV output volume and headphone volume.
  3. Disconnect Eon Me from nearby phones so the TV remains the active source.

Expected: TV audio moves to Eon Me. Some TVs mute their speakers automatically.

Still silent? Use the official Eon Me TV troubleshooting article.

The headphones will not connect to the base

Recognize: Base mode keeps flashing and no TV audio is heard.

  1. Check the base label.
  2. If it is the included charging base, stop: it does not transmit audio.
  3. If it is a Crescendo transmitter, turn the transmitter on, switch Eon Me to Base, then hold Play/Pause for 3 seconds.

Expected: the LED becomes solid blue.

If the models do not match the guide, include photos of both labels in a support request.

The headphones keep reconnecting to my phone

Recognize: the phone connects before the TV, or TV pairing fails after phone use.

  1. Open the phone's Bluetooth settings and disconnect Eon Me.
  2. Temporarily turn phone Bluetooth off.
  3. Put Eon Me back in pairing mode, then scan from the TV.

Expected: the TV becomes the active connection and the LED is solid blue.

Charging does not start

Recognize: the LED does not turn solid red on the base or USB-C cable.

  1. Reseat the headphones on the charging contacts.
  2. Try the USB-C cable with a 5 V, 1–2 A power source.
  3. Check the contacts and cable for debris or damage.

Expected: solid red while charging; LED off when fully charged in about 2.5 hours.

If neither method works, contact support.

Can Eon Me connect to hearing aids?

Compatibility: Eon Me is an over-ear headphone, not a transmitter or hearing-aid accessory. It connects to a Bluetooth TV, phone, or PC, or to a compatible Crescendo transmitter in Base mode.

It does not pair directly to hearing aids. If you need TV audio sent to hearing aids, ask support for a solution that matches the hearing-aid brand and model.

REFERENCE

Controls, lights & parts.

Mode switch & pairing

  • Bluetooth: TV, phone or PC.
  • Base: compatible Crescendo transmitter only.
  • Play/Pause tap: play or pause.
  • Play/Pause hold 3s: enter pairing mode.
Full buttons & indicators table →

LED meanings

Red + blue flashing
Ready to pair.

Solid blue
Connected.

Blue flashing
Not connected.

Solid red
Charging.

LED off while docked
Fully charged.

Register Eon MeProduct specifications

STILL NEED HELP?

Get the right help for Eon Me.

Select Eon Me / AS100-Me. Include the TV or device model, selected mode, LED pattern, and photos of any base/transmitter label.

RECOMMENDED

Submit an Eon Me support ticket

The form accepts photos or screenshots and routes product-specific questions.

Start support request →

DON'T WANT TO SUBMIT A TICKET?

Talk to a real support agent.

support@avantree.comUS: 800 232 2078