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Interactive user guide

Aura C Setup Guide

Auracast broadcast
Aura C + phonereceives audio
Bluetoothheadphones or hearing aids
Start Setup Fix a problem
Black Avantree Aura C USB-C receiver with amber status light Listen Live captions

SET UP AURA C

Set up Aura C in VenuCast Connect

Download the App, plug in Aura C, then join the broadcast on a USB-C phone or tablet.

Lightning iPhone?
Use a USB-C-to-Lightning adapter with USB audio + OTG/data. Charging-only won’t work.
Shop adapter → (not included)

  1. 1

    Install VenuCast Connect

    VenuCast Connect App icon
    DOWNLOAD ONApple App Store DOWNLOAD ONGoogle Play

    Ready: the App shows “Insert Aura C.”

    Next: Plug in Aura C
  2. 2

    Plug in Aura C

    Aura C fully inserted into a phone's USB-C port

    Insert Aura C fully into the USB-C port.If asked to allow USB access, tap Allow.

    USB access denied?Unplug Aura C, reconnect it, then choose Allow in the USB prompt.

    Next: Find a broadcast
  3. 3

    Find and join the broadcast

    1. Tap Find Auracast.
    2. Tap your broadcast. Its name appears blue when selected.
    1. Find Auracast
    2. Tap your broadcast

    Public broadcastJoins automatically.

    Encrypted broadcastEnter the password in the pop-up, then confirm.

    Joined: the Aura C indicator stays solid orange.

    Next: Select your goal

Choose what you want to do

AuraCaption Kit

Computer captions for AuraCaption Kit

Kit receivers are preconfigured.
No mobile App needed.

  1. Connect Aura C

    1. Turn on AirCast and play speech.
    2. Plug a kit Aura C into your computer.

    Check: Aura C reconnects automatically.

  2. Select Aura C as the input

    1. Open Settings → System → Sound → Input.
    2. Select Aura C or its USB microphone name.

    Check: The input level moves during speech.

  3. Turn on Live Captions

    1. Press Win + Ctrl + L.
    2. Download the language if prompted.
    3. Enable Include microphone audio.Caption window → Settings → Preferences

    Check: Captions follow the speech.

Full-screen black background

A plain black background for easier caption viewing.

Open this guide on your caption computer, then click below.

Press Esc to exit.

System requirements & translation
  • Windows captions: Windows 11 22H2 or later.
  • Windows translation: Supported Copilot+ PC with Windows 11 24H2 or later.
  • Mac captions: Supported Apple silicon Mac. Availability varies by macOS version, language and region.
  • Aura C: Must appear as a USB audio input.

Supported languages vary by system. The first language download may need internet.

Black background only: This page does not record audio or generate captions. Your computer controls caption size and position.

No captions? Check these first

No input level?

  1. Check that AirCast is playing speech.
  2. Confirm Aura C is connected—solid orange.
  3. Select Aura C as the computer’s input.

Still no input? Unplug Aura C and reconnect it.

Input level moves, but no captions?

  • Check caption language and microphone permissions.
  • Windows: Enable Include microphone audio each time you reopen captions. Pause other computer audio if needed.
  • Mac: Select the microphone.

Captions disappear in full screen?

Press Esc and use the normal browser window.

Still no captions? Contact support.

Second computer

External screen? Move this browser window there before entering full screen.

Connect the second kit Aura C and repeat setup. Each computer has its own caption and supported translation settings.

FIX A PROBLEM

Common questions

msHow much audio delay should I expect?

Aura C currently has noticeable audio delay, which varies by phone and listening device. We’re working to reduce it through app optimization.

In venues, moving away from loudspeakers or lowering their volume may reduce the echo effect, but will not eliminate the delay.

1×Can one Aura C serve multiple listeners?

One Aura C supports one phone and its selected audio output. For multiple listeners, each person needs their own Aura C setup or another compatible Auracast receiver.

More Aura C FAQs →

FIRMWARE UPDATE

Update only when prompted

  1. 1
    Prepare

    Keep the phone charged and Aura C firmly connected.

  2. 2
    Start the update

    Open Aura C Settings → Firmware Update, review the release note, then confirm.

  3. 3
    Wait for completion

    Wait until the App confirms success.

During the update: do not unplug Aura C, close the App, or power off the phone.