Connect your sound processor
Pair your Baha 7 Sound Processor with the supported Android phone.
Look for: your sound processor shows as connected.Cochlear Hearing Aids
Setup Guide
Listen to Auracast directly, or use a receiver.
Step 1 · Find your connection
What can your hearing aids do?
Joining depends on your hearing aids.
Auracast Hearing AidBaha 7 Sound ProcessorJoin directly with Android Auracast Assistant.
You can hear music from your phone through your hearing aids
You can switch your hearing aids to “T” or “MT”
You can hear music from your phone through your hearing aids
You can switch your hearing aids to “T” or “MT”
Not sure about T or MT?
Look for a T or MT setting in your hearing aid app or paperwork. If you cannot find one, ask your hearing care professional.
Step 2 · Join the broadcast
Join with Android Auracast Assistant
SETUP PATH
Using Android Auracast Assistant
Use a compatible Android phone to find and join an Auracast broadcast.
Follow these 4 steps
Open Bluetooth settings
Open the phone's Bluetooth settings, then select your connected sound processor.
Look for: the Auracast listening option.Tap “Listen to Auracast broadcast”
Let the phone scan for nearby broadcasts.
Look for: the broadcast you want appears in the list.Select the broadcast
Tap the broadcast name to join.
Success: broadcast audio plays through your Baha 7 Sound Processor.Not seeing the expected result?
- If the processor is not connected, repeat pairing before continuing.
- If the Auracast option is missing, check that your Android phone supports Auracast Assistant.
- If the broadcast is missing, move closer to the source and scan again.
- If there is no sound, try the No sound fix →
Other ways to listen
Choose the receiver that matches your hearing aids.
You can hear music from your phone through your hearing aidsUse Aura C
Aura C phone hearing aids
- Plug Aura C into a compatible USB-C phone.
- The phone sends the broadcast to hearing aids already connected by Bluetooth, MFi, or ASHA.
Aura C does not pair directly with hearing aids.
Set up Aura C →You can switch your hearing aids to “T” or “MT”Use AuraCoil or AuraClip
Switch to T or MT. The neckloop sends the broadcast to your hearing aids.
- AuraCoil
Built-in neckloop
Set up AuraCoil → - AuraClip
Needs a compatible 3.5 mm T-coil neckloop
Set up AuraClip →
TROUBLESHOOTING
Common issues
Match what you hear, try the action, then check the expected result.
01No sound
Problem: the broadcast appears selected, but the Baha 7 Sound Processor is silent. Possible cause: the broadcast source is off, the processor has disconnected from Android, or the stream is too quiet.
- Confirm the Auracast source is powered on and broadcasting normally.
- Confirm the sound processor remains connected to Android, move closer, rescan in Auracast Assistant and raise streaming volume.
Expected: broadcast audio plays through the sound processor. If it does not, restart the broadcast source and repeat the scan, then contact support.
02Not hearing clearly
Problem: broadcast audio plays through the Baha 7 Sound Processor, but it is difficult to understand. Possible cause: the stream is too quiet compared with nearby sound.
- Raise the streaming volume to a comfortable level.
- Move closer to the Auracast broadcast source.
Expected: the broadcast becomes clearer without uncomfortable loudness. If it does not, contact support.
03Hearing echo or delay
Problem: the same broadcast reaches you through the Baha 7 Sound Processor and a nearby speaker at slightly different times. Possible cause: two audio paths are playing together.
- Mute the nearby speaker, such as a TV speaker.
- Use one listening path at a time.
Expected: only one synchronized audio path remains. If the echo continues, contact support.
STILL NEED HELP?
Get the right help for Cochlear hearing aids.
For the fastest answer, start with a product-specific support ticket. Include your Baha 7 Sound Processor, Android phone model, the broadcast name, and what you see in Auracast Assistant.
Submit a Cochlear hearing aid support ticket
The form accepts photos or screenshots and helps the support team identify the correct setup path.
Start support request →DON'T WANT TO SUBMIT A TICKET?
Talk to a real support agent.
REFERENCE
Models and compatibility
This guide covers the Baha 7 Sound Processor with a compatible Android phone using Auracast Assistant. Confirm current phone support before setup; the Cochlear app is not used for this path.