File a Claim

Fill the specific Verification Form will help to SPEED UP the process:

Operation Related

Not Responding / No Light / Solid Light
Not charge / Cannot Power on
Cannot Adjust Volume

Sound Related

One Side Sound / One Side Louder
Noise Issue
Microphone not working

Others

Broken Unit
Short Working Hours

For other Issues, please fill below General Form.

Full Name

Country

Order No.

Purchase Date

Avantree Products Warranty Period is 12 months, with extension to 24 months if 1) products were purchased from avantree.com OR 2) products were purchased from other channels, such as Amazon, and registered warranty extension within 30 days of purchase.

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*Not sure about your product name? Please check this guide: Where to find your product name?

Product Lot Number

How to find product Lot Number?

What's the issue?

How can we solve your issue?

Comments

Phone Number

Attachments

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